Most articles about giftware stores claim two things: unique gifts and something for everyone. After going into Radel and Stauffer at 332 North Queen Street in Lancaster, I realized that all those other stores’ claims are simply overrated. Radel & Stauffer trump them all in these two categories! In a nutshell, Radel and Stauffer offer top quality giftware, home accessories, cookware, lighting, and personal accessories that have limited distribution in the United States. Many of the products are from European collections that won’t easily be found in your typical gift shop. All items are functional, as the main theme in the store is “form follows function,” however, you won’t find cheap junk here. These items are made with pride and built to last.
Jim Radel and Darrel Stauffer have been in business for over 30 years in Downtown Lancaster. And even after all this time, it is apparent that they love what they do. They certainly know and love their products. They take pride in carrying quality goods with great design that are functional and will last for years to come. Not only are their wares quality, but so is their customer service. Having thorough knowledge of every product in their store (where it is made, how it is made, and even why it was made), they will help you shop for the perfect gift for any particular person — and offer full service gift wrapping to boot. When you are in their store, you are their one and only concern — telephone calls will be left to go to voicemail, only to be returned in a prompt manner.
Touristy foot traffic abounds on the 300 Block of North Queen Street, but it’s Radel & Stauffer’s several generations of loyal customers with which they pride themselves. It is a destination store that regulars travel to from anywhere from Carlisle to the Main Line. And for good reason! The store is packed from floor to ceiling with bright and playful products. Each time you visit the store, you are guaranteed to notice quite a few items that you hadn’t seen in previous visits. Prices vary from a few dollars to $500. Be sure to stop in soon, you will leave feeling nothing less than impressed.
Radel and Stauffer